Tokyo apartments for rent and house rental listings and information especially for expatriates, provided by KEN.

EXPAT'S LIFE GUIDE AND TIPS

To enjoy living in Tokyo, there are things you need to know. Public services, utilities, where to shop, recreation spots and etc.
Here we provide you with guides and tips to live in Tokyo.

Everyday Life - Electricity

Tokyo Electric Power Company (TEPCO) is a major provider of electricity to the Kanto region including Tokyo and Yokohama, as well as Yamanashi and parts of Shizuoka. Since the liberalization of the energy market in 2016, it has been possible for customers to choose their own energy supplier. Unfortunately, foreign language support from most providers is lacking, so it is difficult to compare prices if you don’t read Japanese. As such, you may find it simpler just to apply for electricity service through TEPCO.

TEPCO Customer Center https://www7.tepco.co.jp/ep/index-e.html

Contact TEPCO to apply for or terminate the electricity service, or to request the “payment by credit card” application form.

TEPCO Customer Center Contact

Service Area Applications General Inquiries
Koto, Sumida, Edogawa, Katsushika, Taito, Arakawa, Adachi,Shibuya, Setagaya, Shinagawa, Meguro and Ota wards + Daiba 0120-995-001 0120-995-002
Chiyoda, Chuo, Minato(excluding Daiba), Shinjuku, Bunkyo, Itabashi, Kita,Nerima, Suginami, Toshima, and Nakano wards + Islands 0120-995-005 0120-995-006
Tokyo area excluding 23 wards 0120-995-661 0120-995-662
Kawasaki-shi and Yokohama-shi excluding Izumi,Totsuka and some parts of Konan wards 0120-995-771 0120-995-772
Kanagawa Prefecture excluding the above area 0120-995-775 0120-995-776

※ Monday - Saturday (excluding National Holidays): 9:00am - 5:00pm

Devices from overseas

AC adapter and Plug

Japanese devices use two-pin plugs like those used in North America, and the main voltage is 100V. Devices from outside Japan with an AC adapter displaying 100v-240v (such as laptops and phone chargers) will work in Japan, but may need a plug adaptor if not from North America. Devices requiring a significantly higher voltage than 100v will not function without a transformer.

Buying electronics

Large electronics chains such as Bic Camera, Yodobashi Camera and LABI sell everything from cameras and computers to kitchen appliances and gadgets. Some online retailers, such as Amazon Japan, have English-language versions of their websites. If you do not mind buying used items, Craigslist Tokyo has a steady stream of expats looking to offload items, and there are second-hand “recycle” shops across the city selling all manner of appliances and furniture.

Home Appliance Settings

The following is a list of commonly-found buttons and settings found on controls for household appliances, with their English translations.

Air-conditioning remote controller
Air-conditioning Remote
運転
on
停止
off
自動
automatic
ドライ/除湿
dry/dehumidify
冷房
cooling
暖房
heating
送風
ventilation
運転切換
change function
Washing Machine Switches Panel
Washing machine switches
電源
Power
on
off
スタート
start
一時停止
pause
コース
course
洗い
wash
すすぎ
rinse
脱水
drain
標準/おまかせ
regular cycle
Washlet Control Panel
Washlet Control Panel
stop
おしり
shower (backside)
やわらか
soft shower
ビデ
bidet (for ladies)
乾燥
dryer
水勢
water pressure
weak
strong
流す・大
strong flush
流す・小
gentle (half) flush