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Privacy Policy (Safeguarding the Confidentiality of Personal Information)
Established April 2005
Revised September 2018
The following is our privacy policy. Please read it carefully and make sure you agree with the terms and
conditions.
This privacy policy is effective as of April 1, 2005.
1. Name of business operator handling personal information
Ken Corporation Ltd.
2. Policy on protection of personal information
We respect and comply with laws and regulations and social norms concerning the protection of personal
information and are committed to properly handling and protecting personal information.
This privacy policy
describes how we handle your personal information.
3. Purposes of use of personal information and Retained personal data
- We announce in this privacy policy or inform you in writing of the purposes of use of
personal information and will not use personal information and for any other purpose unless
otherwise specified by laws and regulations.
- We use personal information provided by you and personal data retained by us for the
following purposes. We will, however, cease the provision of any of the services described
below at your request.
- Sale, purchase, exchange and leasing of real properties and brokerage therefor; performance of
contracts
and provision of information, services and housing plans concerning real property ownership,
management,
brokerage, appraisal, consulting and other transactions
- Building planning, design, supervision and construction
- Ownership, use and management of real properties
- Consulting services related to house repair and renovation
- Planning, development, ownership, selling and management of small-lot real estate products for
investment purposes (e.g., condominiums, hotels, office buildings and shopping centers under
joint
ventures), and overseas operations relating thereto
- Sale of beneficial interests in trusts, or agency or intermediary services therefor
- Investment advisory services related to real properties, etc. in Japan and overseas
- Holding, sale or purchase of beneficial interests in real estate trusts, and leasing and
management of
the properties placed in the trusts
- Operation and management of parking and storage facilities
- Business under the Act on Specified Joint Real Estate Ventures
- Design, execution, supervision and contracting of construction work
- Money collection services and corporate accounting services
- Hotel management and business related to hotel operations
- Management of hotels, inns and restaurants, and banquet facilities attached thereto
- Management of restaurants and shops in hotels and inns
- Travel agency business under the Travel Agency Act
- Consulting services related to asset management and operations, and asset securitization under
the Act
on the Securitization of Assets
- Consulting services related to investment business and loan business
- Consulting services for foreign nationals concerning residing in Japan
- Researches on economic, industrial and real estate conditions in Japan and overseas
- Non-life insurance agency services
- Provision of investment information through publications
- Management of movie theaters, theaters, concert halls, live music venues and other entertainment
facilities
- Operation of sound and video recording studios, and contracting of recording work
- Planning, production, manufacture, sale, leasing, broadcasting, on-screen presentation, and
distribution
of sound and video software (discs, tapes and films), and brokerage and intermediary services
therefor
- Import and sales of furniture, paintings, curtains, carpets, and other interior decorations
- Provision of personal information to third parties to the extent necessary to achieve the
purposes of
use set forth above
- Business and marketing (e.g., questionnaire surveys) activities by post, telephone, email or
otherwise,
and sending of free gifts, novelty goods and other articles, for purposes related to providing
the
products, information and services set forth above; customer trend analysis, and research and
analysis
for product development and related purposes
- Contacting you when necessary
- Reviews for accounting audit purposes
- We will not use your personal information in any manner that may encourage or induce an
illegal or unjust act.
- We will obtain your personZal information in a lawful and proper manner.
- Unless otherwise specifically provided by laws and regulations, we will not obtain your
special care-required personal information.
4. Security of personal information
- We make every effort to control and manage your personal information safely and take all
reasonable and appropriate security measures to protect your personal information against
risks, including unauthorized access by external parties, loss, damage, destruction,
alteration, leakage, unauthorized release to external parties. We have appointed a person
responsible for information management at each department that handles personal information
in order to ensure appropriate management of personal information. We have also established
information security rules and made them known to all employees.
- We strive to keep personal data accurate and up to date within the scope necessary to
achieve the purposes of use and to delete the personal data without delay when the use
thereof is no longer necessary.
- In the event of occurrence of any leakage, loss, damage, etc. of personal information or
personal data handled by us, we will report it in accordance with laws and regulations.
- In the case of the preceding paragraph, we will notify the occurrence of the leakage, etc.
to the person(s) whose personal information or personal data is affected in accordance with
laws and regulations.
5. Provision to third parties
- We will not disclose or provide your personal information to third parties except in the
following cases:
- Your consent has been obtained.
- Your personal information is disclosed in a form in which you cannot be identified
personally.
- The handling of your personal information is entrusted to another company for smooth
operation of our business or other purposes. In such case, we select a company who
has taken sufficient measures to protect personal information, and we supervise the
entrusted company as necessary and appropriate.
- The disclosure of your personal information is legally required.
- The disclosure or provision of your personal information is necessary to protect a
human life, body or property and it is difficult to obtain your consent.
- The disclosure or provision of your personal information is especially necessary to
enhance public hygiene or promote fostering healthy children and it is difficult to
obtain your consent.
- The disclosure or provision of your personal information is necessary to cooperate
in regard to a central government organization or a local government, or a person
entrusted by them performing affairs prescribed by laws and regulations and there is
a possibility that obtaining your consent would interfere with the performance of
the said affairs.
- Within the scope of the purposes of use specified in Section 3 (Purposes of use of
personal information and retained personal data), your name, address, telephone
number, email address, and/or customer code are disclosed or provided in writing, by
facsimile or telephone, in the form of electromagnetic data (e.g., floppy disk), or
by email to a counterparty to your contract, financial institutions, management
service companies, or other third parties to the extent necessary to achieve the
purposes of use. Such disclosure or provision shall be ceased at your request.
- In the case of a sale of a newly built property for sale, your name, address,
telephone number, email address, and/or customer code are disclosed or provided in
writing, by facsimile or telephone, in the form of electromagnetic data (e.g.,
floppy disk), or by email to a counterparty to your contract, financial
institutions, management service companies, or other third parties to the extent
necessary to achieve the purposes of use. Such disclosure or provision shall be
ceased at your request.
- In the case of a sale, purchase, leasing brokerage, or management of a real
property, the real property information and your name, address, telephone number,
email address, and/or customer code are disclosed or provided in writing, by
facsimile or telephone, in the form of electromagnetic data (e.g., floppy disk), or
by email to a counterparty to your contract, financial institutions, management
service companies, or other third parties to the extent necessary to achieve the
purposes of use. Such disclosure or provision shall be ceased at your request.
* Examples of third parties to whom your personal information may be provided in the
case of a sale, purchase, leasing brokerage, or management of a real property:
- The actual or prospective counterparty to your contract
- The owner of the property leased to or occupied by you and the owner’s
agent
- Person acquiring or expected to acquire the property leased to or occupied
by you
- Other real estate brokers
- Online advertising service providers, real estate trade associations
- The Real Estate Information Network System (for such purposes as registering
a property, notifying conclusion of a contract, and marketing and conducting
evaluation of a price using data available in the system) in the case of
brokerage services for sales and purchases — see note below.
- Judicial scriveners, land and house investigators involved in registration
and other related services
- Financial institutions involved in loans
- Management service companies involved in real estate management and other
services
- Credit information organizations, real estate research organizations
(Note) Matters concerning the Real Estate
Information Network System
The Real Estate Information Network System is a public interest
corporation designated by the Minister of Land, Infrastructure, Transport and Tourism
pursuant to Article 50-3 of the Real Estate Brokerage Act and performs the following
operations as specified in the Act:
- Operations relating to the registration of building lots or buildings pertaining to
exclusive brokerage service agreements and other service agreements concerning real
estate brokerage
- Provision of information concerning building lots or buildings pertaining to
registration referred to in the preceding item to real estate brokers on a regular
basis or in response to requests
- In addition to the operations listed in the preceding two items, preparation of
statistics relating to the information referred to in the preceding item and other
operations required to facilitate the proper securing of transactions and logistic
involving building lots and buildings
We will take the following measures pursuant to the provisions of the Real
Estate Brokerage Act regarding the Real Estate Information Network System:
- When we have concluded a brokerage service agreement at the request of a person who
wishes to sell his or her property, we will register the property information with
the Real Estate Information Network System in order to facilitate searches for
prospective buyers. The registered property information and the name, address and
other information of the person who wishes to sell the property will be provided to
member companies of the Real Estate Information Network System and persons who wish
to buy the property.
- If a sales contract is concluded for the registered property, the date of
conclusion, the purchase and sale price, and other information of the contract will
be provided to the Real Estate Information Network System.
- The Real Estate Information Network System uses property and contract information
(such as property summary, contract date, purchase and sale price, and other
information, excluding the names of the seller and the buyer) for its operations as
specified in the Real Estate Brokerage Act. This includes providing property and
contract information to member companies of the Real Estate Information Network
System and public organizations in electronic or other form.
- For exclusive brokerage service agreements and privileged and exclusive brokerage
service agreements, the registration and notification of the information with and to
the Real Estate Information Network System set forth above will be made in
accordance with the provisions of the Real Estate Brokerage Act.
- A person who wishes to buy or who will buy the property will be required to make the
purchase in accordance with the measures related to the Real Estate Information
Network System set forth in (i) through (iv) above.
- When we search for potential property buyers on the basis of property information
available in the Real Estate Information Network System, we will provide the
property information to persons who wish to buy the property and provide information
on the names, addresses, etc. of the persons who wish to buy the property to the
real estate broker conducting sales activities for the property and to the person
who wishes to sell the property. This provision shall be ceased at your request as
specified in Section 3 (Purposes of use of personal information and retained
personal data).
- We will provide our customers etc. with contract information provided from the
Real Estate Information Network System (excluding the names of the seller and buyer)
or contract information obtained through sales transactions in which we were
involved as the basis of opinions presenting the suggested sales price or appraised
value when we are requested to provide our sales services. In so doing, we will
ensure the property is not readily identifiable from the information. This provision
shall be ceased at your request as specified in Section 3 (Purposes of use of
personal information and retained personal data).
- Please note that we may encrypt personal information obtained from you by means such as
hashing so that it will be impossible to identify a specific individual and upload the
encrypted information to advertising media or social networking service platforms, etc., to
display our advertisements when the information matches you.
6. Handling of specific personal information
Unless otherwise required by laws and regulations, we will not obtain your
Individual Number (so-called My Number) specified in the Act on the Use of Numbers to Identify a
Specific Individual in Administrative Procedures. Should you provide a document containing your
Individual Number (My Number), we advise you to mask or otherwise make the number illegible,
unless otherwise required by laws and regulations.
7. Procedures concerning disclosure, correction, suspension of use
of personal information and handling of complaints
- We will respond to your request for disclosure of retained personal data, correction of any
incorrect information contained in retained personal data, suspension of use or deletion of
retained personal data in cases of violation of laws and regulations, etc., without delay in
accordance with procedures separately established by us.
*For detailed information on these procedures, please see Procedures for personal information disclosure.(Japanese only)
Our response to your requests set forth in the preceding paragraph will be provided by the
Business Administration Department.
The service desk is open from 10:00 a.m. to 5:00 p.m. from Monday through Friday (except on
national and company holidays).
1-3-10, Nishi-azabu, Minato-ku, Tokyo, 106-0031
Business Administration
Department, Ken Corporation Ltd.
- Telephone
- 03-5413-5721
- Facsimile
- 03-5413-5744
- Email address
- joho-hogo@kencorp.co.jp
- If you wish to request disclosure, etc. of your personal data retained by us, please visit
the “Procedures for personal information disclosure” page of our website or contact the
service desk specified in the preceding paragraph. We will send you a prescribed form by
facsimile or email. You will need to complete and submit the form along with your
identification papers and other necessary documents. Please note that a prescribed fee will
be charged for this disclosure procedure.
- To ensure the safe management of retained personal data, we take reasonable and appropriate
security measures to protect against risks, including unauthorized access by external
parties, loss, damage, destruction, alteration, leakage, and unauthorized release to
external parties.
- The service desk specified in paragraph (2) will also respond to opinions, complaints,
inquiries, and the like concerning our handling of personal information during the hours
specified above.
8. Revision of this privacy policy
This privacy policy will be reviewed and revised from time to time to meet legal
demands and further improve the way we protect personal information. The latest information will
be made available at our website.
9. Cookies
Our website may use cookies to collect your browsing history information and
provide greater convenience to you during your interaction with our website. This technology is
used only for the purpose of the smooth operation of the services provided by our website, and
information collected through cookies will be treated as confidential in the same manner as your
personal information. We may link your behavior history information obtained through cookies
with your personal information in our possession and deliver advertisements such as e-mail
newsletter and banner advertisements. When you make an inquiry by filling out an inquiry form on
our website, we will use the information provided by you to inform you about our services that
we think may be of interest to you. Cookies enable our website to identify your computer. If you
reject cookies, you will still be able to use our website but may not be able to use some
features of our website.
You can reject cookies by changing your browser settings.
10. Links to other websites
Our website contains links to websites of other companies. Please note that we
have no responsibility for privacy protection at the linked websites, including their use of
cookies.
*For the latest version of our privacy policy, please see https://www.kencorp.co.jp/privacy/index.html(Japanese
only)
Acquisition and usage of attribute information and behavior
history that do not specify individuals
This website uses programs provided by advertisement distributors and other third
parties to conduct behavior-targeting advertising (advertising method in which advertisements
are delivered according to the interests of the user based on the user’s website browsing data,
etc.) on specified sites, site management, and measurement of access status.
When doing so, this website uses cookies to gather information on the website visit history of
users.
Advertisement distributors and other third parties use these cookies to conduct advertisement
distribution based on data on past access to this website, website management, and measurement
of access status.
Users who wish to have these advertisements and/or measurements disabled may access the opt-out
page of the advertisement distributors and other third parties to disable the use of
cookies.
If you change your browser, delete cookies, or change to a new device, you will need to opt out
again.
Users may use Google’s advertising opt-out page to disable the use of Google cookies (Users may
also use the opt-out page on Network Advertising Initiative to disable third-party distributor
cookies.).
Without opting out, there is a possibility that Google cookies as well as third-party
distributor or advertising network cookies may be used.
The opt-out website of Network Advertising Initiative may be used to collectively disable some
(but not all) cookies.
Opt-out pages may be found at the below URLs:
