We would like to provide guidance to our valued customers residing in apartments and houses managed by Ken Corporation regarding the necessary procedures and contact points. We distribute stickers, as shown in the photograph, to the properties we manage.
Inquiries and various procedures regarding the facilities of our managed properties are handled by the Housing Operation Management Department. For inquiries about your contract details, and facilities not managed by our company, please contact the sales representative in charge of your contract.
Please proceed with the necessary ‘Certificate of Consent for Storage Place Use’ required for the application of garage certification from the form below.
Regarding rent payments while living in the property, you may be contacted by the rent guarantee company you used at the time of signing the contract. Please check the contents of your contract and respond accordingly.
We distribute a guidebook for living called the "Move-in Booklet" to residents of properties managed by our company. This booklet provides advice on using and maintaining equipment, troubleshooting, and housing in general. It also provides information on moving in, daily life rules and precautions, and various contract procedures, so please make use of it.
In the lease agreement for properties managed by our company, it is typically stipulated that the tenant must send a written Cancellation Notice to the landlord. The termination date of the lease agreement is the date when the Cancellation Notice period, as specified in the lease agreement, has elapsed after the landlord receives the written Cancellation Notice. Therefore, if you have a preferred termination date, please consider the Cancellation Notice period specified in your lease agreement and send the Cancellation Notice directly to the landlord. Please send a copy to our company as well.
Keeping in mind the Cancellation Notice period specified in your lease agreement, first contact the sales representative in charge of your contract.
Head office and branch information (Japanese)Keeping in mind the Cancellation Notice period specified in your lease agreement, first contact the sales representative in charge of your contract.
Cancellation Notice(Japanese only)Send the completed Cancellation Notice to the landlord. Please send a copy to our company as well.