Security

Police

In case of theft, accident or any other incidents, call police immediately. The phone number is 110.

Security

Remember to take precautions for security. While Japan is a quite safe country, it is still important to care for your safety.

• Lock your door constantly
  Please lock doors even when you go out for a short while like taking out garbage or going to a convenience store. Locking windows of bathroom, which you may forget often, is also important.
• Do not leave a spare key
  Do not leave a spare key around the property. Thieves can easily find keys left to post box or under a flowerpot.
• No foothold outside!
  Steps, ladders, or trash buckets can be footholds for trespassing. Make sure to hide such items.
• Cease delivery of subscriptions at your absence
  Packed mailbox with newspaper and letters obviously shows thieves that you are absent for a while. Make sure to cease such periodical deliveries when you have vacations or long trips.

Crime and disaster prevention measures

Typhoons

Cleaning the balcony drain
Remove laundry and other objects placed on the balcony. Check the drain regularly and remove dirt if the drain is clogged, rainwater can overflow into the room and occasionally leaks below.

Moving your car to a safe place
In the event of possible flood, remove your car from the underground parking lot or mechanical parking lot and park in a safe location.

Evacuation site and emergency supplies
To be prepared in the event of an emergency, you should confirm the location of the evacuation site by actually visiting it. It is also good to clarify the roles of your family members and how you will communicate with each other in the event of an emergency. In addition, it is important to prepare the following emergency supplies.
<Emergency supplies to be prepared>
Drinking water, food, emergency medical supplies, flashlight, radio, cotton work gloves, plastic sheet, and lighter

Fires

[In case of fire,]
If a fire starts your home
If a fire is burning, press the emergency button if there is one, and inform your neighbors, and call 119 for help.

Moving your car to a safe place
You should actively participate in fire drills held by the fire department, the community association, the apartment management association, or the apartment management company. It is important to understand how to use a fire extinguisher and how to evacuate.

Fire extinguishers
Fire extinguishers are located in the corridors of apartment buildings. Ensure that you know where they are located and how to use them.

Evacuation route (partitions and escape hatches on the balconies)
If you cannot exit through the front door, you can evacuate via the balcony. You can evacuate to the apartment next door by breaking down the partition or to the apartment below through the escape hatch.

Fire doors
Some apartments are equipped with fire doors, which automatically close to prevent fire from spreading in the event of a fire. Do not place obstacles near these fire doors.

Fire alarms
Some apartments are equipped with fire alarms. Make sure that you are aware of the location of these alarms.

Earthquakes

If an earthquake occurs
In the event of an earthquake, you need to be careful not to allow a fire to start and to avoid injury From falling or being hit by falling objects. If a tremor does occur, remain calm.

Instructions in the event of an earthquake
1) In the event of an earthquake, it is important to stop the gas and extinguish all naked flames. Secure an evacuation route (ex. open the front door or the window) if possible, then crouch under a table until the tremor has finished.
2) Do not use elevators after an earthquake. When evacuating, use the emergency staircase.
3) If you can't open the front door, evacuate through a partition or an escape hatch on the balcony.