Reside comfortably with reliable, friendly management. To insure a comfortable day to day life, you need reliable, friendly support. Property managed by KEN provides the support from the day you move in until the day you move out.

Move-in orientation

Once you have made the big decision about to where to live, there are all sorts of arrangements to be made. Moving, utilities, Move-in inspection etc., To give you some peace of mind during a very hectic time, the property is inspected in advance and all facilities are tested. The move-in orientation is to explain the by-laws, make sure you are familiar with the facilities, do a pre-move inspection and address any questions or concerns you may have.

KRS

Immediate and at all times is the standard level of service for high-grade rental apartments and houses. The KEN management policy is ON-SITE. This is a big reassurance for the tenants.

Handyman Service

The handyman service rotates on two schedules to allow a wide time frame to suit busy schedules. This is a big reassurance to the tenants to know that someone will come right away. Small issues can be solved right away. You can count on someone to help you with the light bulb in a high place or a loose screw, stopped up toilet etc., free of charge. * Cost for consumable items are the tenants responsibility

KRS24(24hour support desk service）

Immediate and at all times is the standard level of service for high-grade rental apartments and houses. The KEN management policy is ON-SITE. This is a big reassurance for the tenants.

MCS

Ken Tenant Support Center

The reason Ken Corporation has the best credibility for expatriate hi-grade rental apartments and houses is the bilingual day-to-day support for the tenants. Many of the expatriate tenants are not adjusted to their new surrounding and are not able to communicate in Japanese. The tenant support centre provides multilingual service (mainly English) 24 hours/7 days a week to assist tenants with maintenance issues and queries regarding their residence.

Move-out inspection and related refunds

Whether it be a local move or repatriation, there will always be a time to move out. Be assured that Ken Corporation will be there until the last day to support you to make sure everything goes smoothly. Once you have decided when to move out , call your agent to set the date for the move-out inspection. The property manager from Ken Corporation will carry out a damage inspection and draw up the necessary documents for refunding your deposit.